Data protection

Fbaze Privacy Policy — Your data is completely safe with us

This policy explains in detail how your personal information is collected, stored, and kept secure on Fbaze. We believe transparency is the best form of protection.

Updated: January 2026 Bangla version 256-bit SSL GDPR compliant
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This Privacy Policy applies to all Fbaze services. By creating an account or using our services, you agree to this policy. For any questions, contact us at [email protected].

1Introduction & Fbaze's commitment

Fbaze believes that every user's personal data is a valuable asset — and protecting it is our responsibility, not merely a legal obligation. This Privacy Policy gives you full transparency into what information is collected when you use Fbaze and how it is used.

Fbaze is an internationally compliant gaming platform. We manage our data practices in alignment with the European Union's GDPR (General Data Protection Regulation). Your information is never sold to third parties.

Please note: If this policy changes, you will be notified in advance by email or on the platform. Continued use of the service after any changes constitutes acceptance of the updated policy.

2What Information Fbaze Collects

Fbaze only collects information that is necessary to provide services, ensure security, and meet legal obligations. A breakdown of the data collected is provided below:

Data Type Example Mandatory?
Identity Information Name, date of birth, nationality, NID/Passport Yes
Contact information Email, phone number, address Yes
Financial Information BKash/Nagad number, bank account Yes
Device information IP address, browser, operating system Automatic
Usage data Gaming history, login times, preferences Automatic
Communication records Support chat, email correspondence Service-Based

3How We Collect Your Information

Fbaze collects your information in the following ways:

  • Information you provide directly when filling out the registration form
  • ID document images submitted during KYC verification
  • Information received from payment providers during deposits and withdrawals
  • By monitoring your gaming activity on the platform
  • Through cookies and similar tracking technologies
  • From your conversations with the support team
  • From your social media account if you log in via social login

4How your information is used

Fbaze uses your information only for the following purposes:

  • To create, verify, and manage your account
  • To process financial transactions and maintain transaction history
  • To deliver uninterrupted gaming services
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To meet international AML/KYC legal obligations
  • To create a personalized experience tailored to your preferences
  • To send important notifications and updates
  • To provide customer support

If you no longer wish to receive promotional emails from Fbaze, you can unsubscribe at any time from your settings. However, important account notifications cannot be turned off.

5Data sharing & third parties

Fbaze never sells your data. However, it may be shared with third parties on a limited basis in the following cases:

  • Payment provider: bKash, Nagad, Rocket, Bank — only the minimum information required to process transactions
  • Game software providers: Information required to operate games (such as age verification, etc.)
  • Legal Authorities: Upon court order or at the request of a regulatory authority
  • Technology Partners: For platform operations (cloud storage, cybersecurity)

All partners operate under strict confidentiality agreements and are not permitted to share your information with any third party.

6Cookies & Tracking Technologies

Fbaze uses cookies and similar technologies to enhance your experience. Types of cookies used:

  • Essential cookies: Required to maintain login sessions and ensure security — cannot be disabled
  • Functional Cookies: To remember your language preferences and settings
  • Analytics Cookies: Collection of anonymized usage data to improve the platform

You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features of the platform.

7Data Storage, Encryption & Security

Fbaze uses industry-standard technology to keep your information secure. Key components of our security framework:

256-bit AES Encryption Active
SSL/TLS Connection Security Active
Two-factor authentication (2FA) Available
Regular third-party security audits Every quarter

Your financial information is stored in a separate encrypted vault — completely isolated from the main platform. Retention period: typically held for up to 5 years after account closure due to legal obligations, then securely deleted.

8Your data rights

Under Fbaze's Privacy Policy, you have the following rights over your own data:

Right to access

You can request to view what information Fbaze holds about you.

Right to rectification

You can contact support to request corrections to any inaccurate or outdated information.

Right to erasure

Unless required by law, you may request that your data be deleted.

Right to object to processing

You have the right to object to your information being used for specific purposes.

Right to Portability

You can request a copy of your data in a machine-readable format.

To exercise any of these rights, email [email protected]. Requests are typically responded to within 30 days.

9Children's & Minors' Privacy

Fbaze is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has provided their information, that data will be deleted immediately and the account will be closed.

10Privacy Policy Changes

Fbaze may update this Privacy Policy to reflect changes in technology or applicable law. For any significant changes:

  • A notification will be sent to your registered email
  • A clear notice will be displayed on the platform
  • At least 7 days' notice will be given before any changes take effect
  • The date of each version will be noted at the top of this page

11Contact & complaints

If you have any questions or concerns about this Privacy Policy:

  • Email: [email protected] (please include "Privacy Request" in the subject line for privacy-related matters)
  • Live Chat: Available on the platform 24/7
  • Response time: typically within 24–72 hours

If you are not satisfied with Fbaze's decision, you have the right to lodge a complaint with the relevant data protection authority.

How Fbaze Protects Your Information

Not just words — through technology and process, Fbaze takes real steps to protect your privacy.

End-to-end encryption

Every data packet from your browser to Fbaze's servers is protected with 256-bit encryption — no one can intercept it along the way.

Two-factor login protection

Enabling SMS or app-based 2FA means that even if someone knows your password, they still cannot access your account.

Isolated Data Storage

Financial data is stored in a separate encrypted vault, fully isolated from gaming servers.

Your data is never sold

Fbaze has never sold your information to advertisers or data brokers, and never will.

Regular security audits

System audits are conducted by international cybersecurity experts every three months, and reports are kept on record.

Login alerts

If a login is detected from a new device or an unusual location, an immediate email and SMS alert will be sent.

Privacy FAQ

There are a few common reasons your account may be locked — multiple incorrect password attempts, detection of unusual login activity, or a pending security verification. First, check your registered email, as Fbaze typically sends a notification explaining the reason for the lock. Then contact Fbaze's live chat support and verify your identity using your registered email, phone number, and national ID details. Once verified, your account is usually restored within 30 minutes. For your security, never share your password over phone or chat — Fbaze support will never ask for it.

At Fbaze, your bKash number and personal information are stored using 256-bit AES encryption — the same technology used by international banks. Financial data is kept in a fully encrypted vault, completely separate from the main platform. Your bKash number is only accessed during payment processing and is not directly visible to the support team. Every three months, external cybersecurity experts conduct a full audit of Fbaze's systems. That said, you also play a role in keeping your account safe — use a strong password, keep 2FA enabled, and never share your login credentials with anyone.
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Your information is safe — enjoy Fbaze with complete peace of mind

Your privacy is fully protected at Fbaze. Register now and enjoy gaming with confidence.

256-bit encryption Data is never sold GDPR compliant

For users aged 18+. Privacy Policy applies at all times.

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