Play, Enjoy, Stay in Control

Responsible Gaming — Your entertainment, your control — on Fbaze

Fbaze believes gaming should be a source of joy, not anxiety. We're committed to ensuring every member maintains healthy gaming habits. On this page, you'll learn how to use Fbaze's built-in tools to keep your gaming experience healthy and enjoyable.

Member Protection 5 Protection Tools 24/7 Support 18+ Only
Fbaze's Commitment
Minors will never be granted access
Proactive support for members showing signs of problem gambling
Gaming limit settings are available to all users
Self-exclusion requests are always honoured
Every member's mental well-being is a top priority
5
Protection Tools Available
24/7
Support in Bengali
5 min.
Exclusion Active Period
18+
Strict age restrictions

Gaming Should Be Fun — Not a Burden

Responsible gaming means keeping gaming a controlled, enjoyable form of entertainment. At Fbaze, we know most people play for fun — and we want it to stay that way. But sometimes gaming habits can get out of hand, and that's when problems begin.

Fbaze is fully committed to responsible gaming. Our platform offers a range of tools and features to help you stay aware of your gaming habits and take control when you need to. Using these tools isn't a sign of weakness — it's a smart, mature decision.

Remember: playing on Fbaze means you're paying for entertainment. Winning is a possibility, not a guarantee. Never bet money you can't afford to lose — whether that's household funds, borrowed money, or your savings.

Fbaze is more than a gaming platform — we want every member to stay mentally healthy and happy. That's why we use advanced technology to detect problematic gaming patterns and actively step in with support when needed.

If you or someone you know is struggling with gaming, please reach out to Fbaze's support team. We won't judge — we're here to help.

Core Principles of Responsible Gaming

Set time limits — decide how long you'll play each day
Set a budget — only put in what you can afford to lose
Don't play when you're not in a good headspace
Don't chase losses with more bets
Prioritize time with family and friends over gaming
Gaming is never a substitute for income

Research shows that setting limits before you play increases enjoyment and significantly reduces the risk of financial harm.

How do you know when gaming is becoming a problem?

If you notice any of the signs below, it may be time to take a step back. This is not a weakness — it is self-awareness.

01
Chasing Losses

You keep betting more to try to recover your losses.

02
Unable to stop gaming

Finding it hard to stop playing even when you want to, or feeling uncomfortable when you do.

03
Spending household money on gaming

Money meant for essentials — rent, bills, daily expenses — is going toward gaming.

04
Impact on family or work

Gaming is affecting your focus at work or cutting into time with your family.

05
Gaming with borrowed money or in secret

Borrowing money without telling anyone, or hiding your gaming from family.

06
Feeling restless or anxious when not gaming

You feel restless or irritable when you are not playing or checking your account.

If any of the following signs apply to you: Please contact Fbaze support or activate self-exclusion directly. Reaching out for help takes courage.

How are your gaming habits?

Answer the questions below honestly. If you check 3 or more boxes, consider reaching out for support.

Fbaze's 5 Responsible Gaming Tools

These tools can be activated at any time from the Settings menu — completely free of charge, with no judgment.

Instant
Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set; increasing them requires a 24-hour waiting period.

Corrective
Cooling-Off Period

Pause your account for anywhere from 24 hours to 6 months. You won't be able to log in during this time — take a breather and clear your head.

Robust
Self-Exclusion

Close your account for anywhere from 6 months to permanently. No marketing messages will be sent during the exclusion period.

Automatic
Reality Check

After a set period, you'll automatically receive a "You've been playing for X hours" notification. Stay aware.

Financial
Bet Limit

Set your own maximum stake per bet and protect yourself from placing oversized wagers.

Support
Direct Support

For any responsible gaming queries, live chat and email support in Bengali are available 24/7.

How to Activate Protection Tools

You can activate your preferred protection tool in just a few steps — no extra verification required.

Responsible gaming tool activation requests take effect within 5 minutes. A cooling-off period applies to any cancellations or changes.

1
Log In to Fbaze

Log in to your account using your registered email and password.

2
Click on the profile icon

Click your profile icon in the top right corner and select "Settings".

3
Open the "Responsible Gaming" tab

Go to the "Responsible Gaming" section in the Settings menu.

4
Choose and set up your preferred tool

Configure whichever you need — deposit limit, cooling-off, or exclusion — and save your settings.

5
You will receive an email confirmation

Once a setting is activated, a confirmation message will be sent to your registered email.

Need direct help? You can also message our support team directly via live chat — without going into Settings — and they will activate the tool on your behalf.

Why Fbaze takes responsible gaming seriously

Member wellbeing is our priority

Fbaze believes a happy member is the best outcome in the long run. That's why member well-being always comes before short-term revenue.

Active Monitoring

Fbaze's AI system detects unusual gaming patterns and reaches out directly to members when intervention is needed.

Building Awareness

Educational messages are displayed during regular gaming sessions to help members maintain healthy habits.

Strict Age Verification

No one under 18 can create an account on Fbaze — period. NID verification is mandatory.

Judgment-Free Environment

There is no judgment or hassle when seeking support or requesting self-exclusion. We are here to help.

Adhering to industry standards

Fbaze follows the guidelines of international responsible gaming organizations and upholds the highest standards of the Curaçao license.

Frequently Asked Questions

To join Fbaze's referral program, log in to your account and go to the "Refer & Earn" or "Invite Friends" section to copy your unique referral link or code. Share the link with a friend. If they register using your link and complete their first deposit, a referral bonus will be credited to your account automatically. The bonus amount and wagering conditions can be found on the current promotions page. One important note — the bonus is typically credited within 24 hours of your referred friend completing their deposit. If you run into any issues, contact support with your referral code and your friend's email for a quick resolution.

After registering on Fbaze, some details can be updated on your own, while others require support assistance. You can update your phone number directly in Settings under "Edit Profile" — just note that OTP verification will be required for the new number. For name changes, since your name must match your national ID, you'll need to contact support directly. Let the support team know what you'd like to change and send a photo of your NID as proof. Changes are typically completed within 1–3 business days, with a confirmation sent to your email.
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Play Responsibly — Keep the Fun, Lose the Stress

Join Fbaze and enjoy a safe experience with our responsible gaming tools. Your control, your enjoyment.

5 protection tools, completely free Bengali Support 24/7 Strictly 18+

Contact the national problem gambling helpline. Gaming is for entertainment — not a source of income.

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